Reference

How dass786 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your bKash, Nagad or Rocket payments, and keep your session secure.

Account data kept securebKash, Nagad, Rocket payment data protectedNo third-party data salesYour rights, clearly statedContact us to request changes

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What We Collect and Why It Matters

dass786 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, contact details, date of birth and preferred payment method. When you fund your account through bKash, Nagad or Rocket, we log the transaction reference and amount so we can match your deposit to

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your wallet and confirm it arrived. We do not store your mobile banking PIN or full wallet credentials; those stay inside your own wallet app. We also collect device data — browser type, IP address, session timestamps — to detect unusual login patterns and protect your
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account from unauthorised access. Cookies on our site track your session state and remember your language and display preferences; they do not track your activity on other websites. If you make a payment via Rocket or Nagad, the transaction ID is retained for the period required
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to resolve any dispute about that payment. We may share data with payment processors and identity verification partners strictly to complete a transaction or satisfy a legal obligation. We do not sell, rent or trade your personal information to any marketing company or data broker. Eligibility
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to use this platform depends on your local law and the regions we support at any given time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply encryption to data in transit and at rest, so information moving between your device and our servers — including payment confirmations from bKash or Nagad — is not readable in plain text. Account passwords are hashed; our team cannot see your password, only reset it through the verified OTP flow tied to your registered mobile number. We keep your account data for as long as your account remains active and for a further period required by applicable financial record-keeping obligations. When that period ends, data is deleted or anonymised.

Cookie Control

Session cookies keep you logged in. Analytics cookies help us improve the deposit flow for bKash and Nagad. You can adjust cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP to your registered number. If we detect a new device or unusual location, we pause the session and ask you to verify before continuing.

Data Retention

We hold transaction records — including Rocket and Nagad payment references — for the period required to handle disputes or meet legal obligations, then we delete or anonymise them.

Your Right to Access

Ask us at any time for a copy of the data we hold on you. We will provide it in a readable format and explain why each category is held.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold on your account, ask us to correct it, or request that we delete it, our support team handles all three. Raise a privacy request through live chat, email or the in-account help form and we will acknowledge it within one working day. We aim to resolve data requests within a reasonable period, and we will keep you updated if anything takes longer than expected.

Live Chat Start a conversation from any page. Describe your data request clearly and our team will confirm receipt and next steps straight away.

Email Support Send your privacy request to our support address. Include your registered account details so we can locate your record without delay.

In-Account Help Form Log in, open the Help section and submit a privacy request directly. This ties the request to your account automatically and speeds up verification.

Your Privacy Questions, Answered

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, reach out through live chat or the in-account help form and we will get back to you directly.

We collect your name, contact number, date of birth and preferred payment method. We do not collect more than we need to verify your account and process payments via bKash, Nagad or Rocket.

No. Your wallet PIN stays inside your own bKash or Nagad app. We only record the transaction reference and amount that confirms your deposit reached your account with us.

Yes. Submit a deletion request through live chat, email or the in-account help form. We will process it subject to any retention period required by financial record-keeping obligations.

We share data only with payment processors and identity verification partners to complete a transaction or meet a legal obligation. We do not sell or trade your information to marketing companies.

Transaction records, including Rocket and Nagad payment references, are kept for the period needed to resolve disputes or satisfy legal requirements, after which they are deleted or anonymised.

Log in, go to the Account Settings section and edit your contact details directly. For changes to identity documents, contact support through live chat and we will walk you through the verification step.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoRoulette Streak

How dass786 Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Cookie Control

Account Security

Data Retention

Your Right to Access

Reach Us About Your Privacy Rights

Your Privacy Questions, Answered

01 What personal data does dass786 collect when I register?

02 Does dass786 store my bKash or Nagad wallet PIN?

03 Can I ask dass786 to delete my account data?

04 Does dass786 share my data with third parties?

05 How long does dass786 keep my payment records?

06 How do I update the personal details held on my account?

Privacy Policy

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